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Portfolio

Customer acquisition

We are happy to renew ourselves! We are in constant evolution and total disposition willingness to fulfill each of your selling purposes. This evolution leads us to keep up with technological systems and infrastructure systems, to have the best work team.

Portfolio

Sales execution

We have a modern technological design that enables the custom elaboration of CRMs, with intuitive dashboards usable by our customers and integrated to their applications.

Portfolio

Back Office

We have specialized in all the documentary activity focused on the digitization of the companies of our clients, integrating systems of management of networks and telecommunications, computer management, human resources, accounting and finance.

Portfolio

Loyalty and purchase

We are experts in planning and implementing remarketing strategies, customer service and after-sales support, making use of direct marketing, social media and content generation tools.

Portfolio

Quality control

For more than 15 years of managing bpo operations and strategies focused on achieving effective sales for large companies, we have become specialists in quality management.

Who we are

Your best ally

For more than 15 years we have dedicated ourselves to strengthening our potentials and becoming experts, able to achieve every goal we set within our field of expertise, reaching the point of committing ourselves to achieving results, something very few companies in the world have managed to achieve.

Diego Nivia

Jefe de Telemercadeo, Claro Colombia.

Desde el inicio se ha generando una gran sinergia, confianza, comunicación y alta colaboración con GNP BPO. Estos pilares nos han dado excelentes resultados. Son el líder TMK en Claro por su desempeño y altos volúmenes en ventas, son un modelo de Call Center exitoso con crecimiento exponencial año tras año.

Daniel Boher

Aftermarket & Service Manager Latinoamérica, Karcher Colombia.

Antes de GNP BPO teníamos muchos problemas en materia de comunicación con nuestros clientes. Ahora nivel de servicio ha incrementado notoriamente, ayudándonos a tener una excelente imagen ante nuestros clientes y a posicionarnos a nivel Latinoamérica, esto refleja la buena gestión de GNP BPO.